Privacy Policy

We know that in this digital age, your privacy is important. This Privacy Policy reflects our commitment to protect personal data and the choices we offer you regarding how your data is used. We welcome you to read more about how we keep your information safe, as well as how you can exercise your rights. In addition, our Privacy policy covers our treatment of data that may be personal to you.

  • ‍We will review, update, and amend these policies from time to time consistent with our business needs and technology. We encourage you to check back periodically for new updates or changes. Your continued use of the service makes up your acceptance of any change to this Privacy Policy. We are the data controller of your information. We handle and process all data on behalf of our customers
  • You may likewise decide not to give us “discretionary” Personal Data; however, please remember that without it, we will most likely be unable to provide you with the full scope of our administrations or with the best client experience when utilizing our Services.
  • This Privacy Policy (“Privacy Policy”)describes how KitabCloud. Will gather, use, and maintain your Personal Information on the KitabCloud. It will also explain your legal rights with respect to that information.
  • By using the App or website, you confirm that you have read and understood this Privacy Policy and our Terms (together referred to herein as the “Agreement”). The Agreement governs the use of KitabCloud. We will collect, use, and maintain information consistent with the Agreement.
  • The app does use third-party services that may collect information used to identify you. Link to the privacy policy of third-party service providers used by the App Google Play Services Apple iOS

 

What private data do we collect from the people who visit our App?

When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:

  • Account Data: To use certain features (like Paid or unpaid Services), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address name, and assign you a unique identifying number (“Account Data”).
  • Personal Data: Personal Data is information that can be used to identify you specifically, including your name, email address, telephone number. You consent to give us this information by providing it to us voluntarily on our mobile Application. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our App.
  • For a better experience, while using our Service, we may require you to provide us with certain permissions.
 

Permission Group

Permission

STORAGE

READ_EXTERNAL_STORAGE

WRITE_EXTERNAL_STORAGE

CAMERA

ACCESS CAMERA

  • We use camera access to upload profile pictures and storage to save files and updates from the App.
 

Automatically collected information about your use of our Services or tools,

This information is registered automatically with the visit by own configuration or manual of each tool on the mobile Application

  • When you visit, connect with, or utilize our service, we may gather, record, or create specific specialized data about you. We do so either autonomously or with the assistance of third gathering Service Providers, including using “cookies” and other following innovations.
  • We automatically collect certain information when you visit, use or navigate the Mobile Application. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Mobile Application and other technical information. This information is primarily needed to maintain the security and operation of our Mobile Application and for our internal analytics and reporting purposes.
 

The information we collect includes:

Log and Usage Data. Log and usage data are service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Mobile Application, which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings, and information about your activity on the Mobile Application (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or another device you use to access the Mobile Application. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system, and system configuration information.

 

How do we handle social signals?

If you choose to register or log in to our mobile Application using a social media account, we may access certain information about you.

Our Sites offers you the ability to register and log in using your third-party social media account details (like your Facebook or Google logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture, as well as other information you choose to make public.

We will use the information we receive only for the purposes described in this privacy policy or that are otherwise made clear to you on the Sites. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use, and share your personal information and how you can set your privacy preferences on their sites and apps.

The APIs that we use to store and access cookies and other information on your devices. If you are a user currently in the European Union, please look at our EU User Consent Policy.

 

How do we use your details?

We may utilize the data we procure from you when you enlist, make a buy, join our bulletin, respond to an examination or promoting correspondence, peruse the App, or utilize specific other App includes in the following ways:

  • Create your account; and
  • To communicate with you about the Services, including Service announcements, updates, or offers.
  • Correspond with you; and
  • Compile anonymous statistical data for our own use or for a third party’s use; and
  • Assist law enforcement as necessary; and
  • Prevent fraudulent activity on our website or mobile App; and
  • Analyze trends to improve our website and offerings.
  • To fulfill or meet the reason you provided the information (e.g., to help provide our Site services to you).
  • To personalize and develop our site and the services we provide you and improve our offerings.
  • To provide certain features or functionality of the services on the site.
  • For marketing and promotions.
  • To create, maintain, customize, and secure your account with us.
  • To provide you with support, to communicate with you and respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your experience and to deliver content and services relevant to your interests.
  • To help maintain the safety, security, and integrity of our site, services, databases, and other technology assets and business.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • To prevent illegal activity, fraud, and abuse.
  • To help our site that will be ready to serve you better.

 

Do we use ‘cookies?

Yes. Cookies are small documents App or its provider exchanges to your computer’s hard drive or Mobile device through Application (if you allow) that permit the App’s or service provider’s systems to identify your Mobile devices and capture please remember certain information. For example, we use cookies to help us keep in mind and process things on our devices. Also, they are used to help us understand your requirements based on prior or current App activity, which permits us to offer you improved upon services. We also use cookies to help us put together aggregate data about App traffic and App conversation so that people may offer better App experience and tools in the foreseeable future.

 

We use cookies to:

  • Understand and save users’ tastes for future views or visits of our App.
  • Detecting and preventing fraudulent activity and improving security.
  • Compile aggregate data about App traffic and App connections to provide better App activities and tools in the foreseeable future.
  • We might also use third-party services that monitor these details on our behalf.

 

Third-Party Cookies and other tracking technology

Service

Description

Facebook Pixel

_fpb,datr,dpr,fr,wd

Collects anonymous statistics regarding usage of the KitabCloud App. These are third-party cookies. While KitabCloud ‘s use of Facebook causes these cookies to be used, KitabCloud itself does not control the data within the cookies themselves. The names of the cookies listed are provided as examples. KitabCloud does not directly control the names of the cookies involved, and the actual names may differ.

These cookies enable us to:

  1. Determine the effectiveness of certain marketing campaigns
  2. Collect additional anonymous statistics (see below)

You can learn more about Facebook’s Tracking Pixel here

Google Analytics (_ga, _gat, _gid)

This is a web analytics service provided by Google Inc, which uses cookies to show us how visitors found and explored our site and how we can enhance their experience. It provides us with information about the behavior of our visitors (e.g., how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.
We use CONSENT (gstatic.com) cookies – they expire in 9 years.

Google Analytics for Firebase

Google Analytics for Firebase uses device identifiers to collect and store information such as the number of sessions per user, session duration, operating system, device models, geography, first launches, and app updates.

Google Authentication

Google Authentication allows us to authenticate users to the KitabCloud App. Every time a user signs in, the user credentials are sent to the Google Authentication backend and exchanged for a Google ID token (a JWT) and refresh token. Google ID tokens are short-lived and last for an hour; the refresh token can be used to retrieve new ID tokens.

 

GDPR-Customer data processing appendix:

Customer Data” means any personal data that KitabCloud processes on behalf of Customer via the Services, as more particularly described in this DPA.

Data Protection Laws” means all data protection laws and regulations applicable to a party’s processing of Customer Data under the Agreement, including, where applicable, EU Data Protection Law and Non-EU Data Protection Laws.

 

GDPR-EU data protection law 

EU Data Protection Law” means all data protection laws and regulations applicable to Europe, including (i) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) (“GDPR “); (ii) Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector; (iii) applicable national implementations of (i) and (ii); and (iv) in respect of the United Kingdom (“UK “) any applicable national legislation that replaces or converts in domestic law the GDPR or any other law relating to data and privacy as a consequence of the UK leaving the European Union.

Europe” means, for this DPA, the European Union, the European Economic Area and/or their member states, Switzerland, and the United Kingdom.

Non-EU Data Protection Laws” means the California Consumer Privacy Act (“CCPA“); the Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA”); and the Brazilian General Data Protection Law (“LGPD “), Federal Law no. 13,709/2018.

SCCs” means the standard contractual clauses for processors as approved by the European Commission or Swiss Federal Data Protection Authority (as applicable), which shall be applied only to transfers of Customer Data from the European Union.

Services Data” means any data relating to the Customer’s use, support, and/or operation of the Services, including information relating to volumes, activity logs, frequencies, bounce rates, or other information regarding emails and other communications Customer generates and sends using the Services.

  • Parties’ roles: If EU Data Protection Law or the LGPD applies to either party’s processing of Customer Data, the parties acknowledge and agree that concerning the processing of Customer Data, Customer is the controller and is a processor acting on behalf of Customer, as further described in Annex A (Details of Data Processing) of this DPA.
  • Purpose limitation: KitabCloud shall process Customer Data only following Customer’s documented lawful instructions as outlined in this DPA, as necessary to comply with applicable law, or as otherwise agreed in writing (“Permitted Purposes”). The parties agree that the Agreement sets out the Customer’s complete and final instructions to KitabCloud concerning the processing of Customer Data. Processing outside the scope of these instructions (if any) shall require a prior written agreement between the parties.
  • Prohibited data. Customer will not provide (or cause to be provided) any Sensitive Data to KitabCloud for processing under the Agreement, and KitabCloud will have no liability whatsoever for Sensitive Data, whether in connection with a Security Incident or otherwise. To avoid doubt, this DPA will not apply to Sensitive Data.
  • Customer compliance: Customer represents and warrants that (i) it has complied, and will continue to comply, with all applicable laws, including Data Protection Laws, in respect of its processing of Customer Data and any processing instructions it issues to KitabCloud; and (ii) it has provided, and will continue to provide, all notice and has obtained, and will continue to obtain, all consents and rights necessary under Data Protection Laws for KitabCloud to process Customer Data for the purposes described in the Agreement. Customer shall have sole responsibility for the accuracy, quality, and legality of Customer Data and how Customer acquired Customer data. Without prejudice to the generality of the preceding, Customer agrees that it shall be responsible for complying with all laws (including Data Protection Laws) applicable to any emails or other content created, sent, or managed through the service, including those relating to obtaining consents (where required) to send emails, the content of the emails and its email deployment practices.
  • The lawfulness of Customer’s instructions: Customer will ensure that United Kingdom processing of the Customer Data by Customer’s instructions will not cause KitabCloud to violate any applicable law, regulation, or rule, including, without limitation, Data Protection Laws. KitabCloud shall promptly notify Customer in writing unless prohibited from doing so under EU Data Protection Laws if it becomes aware or believes that any data processing instruction from Customer violates the GDPR or any UK implementation of the GDPR.

 

CCPA Notice

The California Consumer Privacy Act (CCPA) is an act enacted for the residents of the USA and specifically for the residents of the state of California. This law provides additional protections and rights for the protection of personal information for California residents. Our website does not sell personal information for monetary consideration; however, we do work with and share personal information with certain partners and third parties as described in SECTION 6 (PROTECTION AND SHARING OF CONSUMERS AND USERS DATA) of this Privacy Policy. Under CCPA, as a user or consumer, you hold certain rights that apply to the collection, storing, and sharing of your personal information. If you would like to exercise your rights as a California resident for the uses described above, you may do so by emailing us with your request to Do Not Sell my information. You can contact us to exercise your right under CCPA by Emailing us at support@kitabcloud.se.

  • Under CCPA, you have the following rights as a consumer, user, and purchaser:
  • Know what personal data is being collected.
  • Know whether your personal data is sold or disclosed and to whom.
  • Access to your personal data.
  • Request to delete any personal information about you.
  • They have the right to know how our website (including tools and protocols) collects their
  • personal data.

 

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

 

You may have the following rights: –

  1. Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  2. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  3. Request deletion of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
  4. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party), and there is something about your situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object to where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  5. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
    1. If you want us to establish the data’s accuracy.
    2. Where our use of the data is unlawful, but you do not want us to erase it.
    3. Where you need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims.
    4. You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
  6. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  7. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you.

 

How do we protect your details?

  • We have implemented industry-accepted administrative, physical, and technology-based security measures to protect against the loss, misuse, unauthorized access, and alteration of personal information in our systems. We ensure that any employee, contractor, corporation, organization, or vendor who has access to personal information in our systems are subject to legal and professional obligations to safeguard that personal information.
  • We do not use vulnerability scanning and/or scanning to PCI specifications.
  • We use regular Malware Scanning.
  • Your individual information is comprised behind secured systems and is merely accessible by a restricted number of folks who’ve special access privileges to such systems and must keep the information confidential carefully. Furthermore, all very sensitive/credit information you resource is encrypted via Secure Socket Layer (SSL) technology.
  • We implement several security measures whenever a user gets into, submits, or accesses their information to keep up the protection of your individual information.
  • While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or form of electronic storage is 100 percent secure. Therefore, we cannot guarantee its absolute security.
  • KitabCloud prohibits unauthorized access or use of personal information stored on our servers. Such access is a violation of law, and we will fully investigate and press charges against any party that has illegally accessed the information within our systems.

 

Can-spam act

The CAN-SPAM Act is a regulation that sets the guidelines for commercial email, establishes requirements for commercial announcements, offers recipients to have emails ceased from being delivered to them, and spells out hard fines for violations.

We accumulate your email to be able to:

  • Send information, react to questions, and/or other demands or questions
  • To maintain compliance with CANSPAM, we consent to the next:
  • Not use untrue or misleading subject matter or email addresses.
  • Identify the concept as an advertisement in some realistic way.
  • Include the physical address of our App headquarters or business
  • Screen third-party email marketing services for conformity, if one can be used.
  • Honor opt-out/unsubscribe demands quickly.
  • Allow users to unsubscribe utilizing the link at the bottom of every email.

If anytime you want to unsubscribe from receiving future emails, you can email us by using the contact form at our App KitabCloud, and we’ll immediately remove you from ALL communication.

 

Limitation of liability

  • Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to you.
  • We make no legal representation that the App or content is appropriate or available for use in locations outside Sweden. You may access the App from outside Sweden. At your own risk and initiative and must bear all responsibility for compliance with any applicable foreign laws.

 

Governing Law and Jurisdiction

This App originates from Sweden. The laws of Sweden. Without regard to its conflict of law, principles will govern these terms to the contrary. You hereby agree that all disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of Sweden. By using this App, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding, or claim arising under or by reason of these terms. You hereby waive any right to trial by jury arising out of these terms.

 

Changes to this privacy notice

We reserve the right to alter this privacy notice at any time. Such alterations will be posted on our App. You can also obtain an up-to-date copy of our privacy notice by contacting us.

 

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact us or email us at support@kitabcloud.se.

This document was last updated on February 26, 2022